This place suits me perfectly, with excellent wi-fi, a relaxing wellness centre, and helpful luggage storage. On my first stay, the staff even returned sim cards I left behind. I highly recommend it and will come back for New Year.

impressive breakfast with stunning mountain views

spacious rooms, wellness area

lack of tea kettle

Great breakfast spread and modern rooms, but bar area needs more coziness.

Penz West offers clean and spacious rooms with modern amenities, making it comfortable for business travelers. The breakfast provides a variety of options, including freshly cooked items like omelets and boiled eggs, as well as cereals and fruits. Convenience is key, with a parking lot available nearby and the airport just a short walk away.

The breakfast selection could use improvement.

The spacious room had an awesome view of the airport, which was super cool for plane spotting! I really enjoyed the sauna and steam room after long days of exploring the area. A minor downside was the lack of coffee-making facilities in the room, but overall, I had a fantastic stay and would definitely recommend it to others! ☕️

Spotless rooms and five-star service struck me immediately. The staff were incredibly accommodating, offering to chill my medication in their fridge during my stay. It’s conveniently located just a few minutes' walk from the airport, making it ideal for quick overnight stays. However, I found the lack of personal touches in the room a bit impersonal, and there were limited dining options on-site. Overall, a peaceful place with friendly service, just missing that cozy touch.

The room was clean and spacious, which was great for unwinding after getting in. The metal blinds were a nice touch, blocking out the light perfectly for some extra sleep. Just wish they had some basic coffee-making facilities, because it felt a bit minimalistic without them. Free parking was a big plus, though!

great stay but minor improvements needed

The staff was remarkably friendly and efficient during check-in, making the process smooth after a long day. Breakfast included delightful options, with fresh pastries and the best apple strudel I've ever had. The room was spacious with a beautiful mountain view that truly enhanced my stay.

great walkable access to top attractions and parks

My stay was fantastic, especially because the hotel is just 500 meters from the beautiful botanical gardens and about 15 minutes on foot from the iconic triumphal arch, making my city strolls so enjoyable. the spacious rooms were a big plus too, just perfect after a day of exploring.

Amazing value for money! The location is ideal, and the ‘vanity’ floor was simply stunning. I felt like royalty for a night!

Sadly, I looked more like a scarecrow upon arrival—thank goodness the staff didn’t mind! And let’s just say my pillow was a bit shy when I called for it.

It was just a prime choice for strolling in Innsbruck with exceptional value. Breakfast had great food options and friendly service. For better meals, consider exploring nearby restaurants.

We had an amazing stay with friends! The hotel offers a free ski shuttle and is close to some awesome skiing spots. The staff was friendly, and we loved the cozy lounge area. Breakfast was filling and prepared us for a day on the slopes. Don’t miss out on drinks on the terrace!

One thing to note is that the breakfast could use a greater variety of food options. it was pretty limited beyond the standard fare.